This job entails customer interaction in an inbound contact center environment. CSE is required to ensure highest standards of customer service by answering calls made by the customers for seeking information, order placement and logging complaints or/ and giving instruction. As contact center is a 24/7 environment the CSE is required to be flexible in terms of working hours and days.
Key Responsibilities and Duties/Results Expected/KPI
Competencies and Critical Success Factors
Values, Ethics and Professionalism
Maintaining focus on those activities that have the greatest impact on meeting work commitments
Sybrid is a wholly owned subsidiary of the highly reputed, diversified and quality driven Lakson Group of Companies. Sybrid is a global management consulting, technology services and outsourcing company with multiple offerings. The modern day industrial landscape is becoming increasingly dynamic, le ...Read More