Posted Mar 16, 2018
- To handle calls outbound (Sales)
- Follow Script for all calls.
- Understand nature of call and action according to relevant procedure.
- Update correct information.
- Confirm key details with caller before ending call
- Transfer calls to correct departments when required using appropriate transfer procedure
- Ensure procedures are strictly adhered to and any issues are highlighted to the supervisor/team leader
Job Details
Sybrid Pvt Ltd
Sybrid is a wholly owned subsidiary of the highly reputed, diversified and quality driven Lakson Group of Companies. Sybrid is a global management consulting, technology services and outsourcing company with multiple offerings. The modern day industrial landscape is becoming increasingly dynamic, leading the businesses to work in a climate of increased competition with more focus on specialization. With this perspective in mind, Sybrid relieves you of your non-core business engagements by providing elaborate yet cost effective solutions in BPO, Customer Sensing and CRM.
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