Posted Nov 04, 2021 11 views
- Responsible for all service standards and quality parameters on all calls
- Responsible to answer all the customer’s queries related to products and services
- A strict adherence to shift and break schedule as communicated by the operations department
- Handling and resolving customer complaints/ queries over the phone
- Route complaints/ requests to concerned departments
Job Details
Sybrid Pvt Ltd
Sybrid is a wholly owned subsidiary of the highly reputed, diversified and quality driven Lakson Group of Companies. Sybrid is a global management consulting, technology services and outsourcing company with multiple offerings. The modern day industrial landscape is becoming increasingly dynamic, leading the businesses to work in a climate of increased competition with more focus on specialization. With this perspective in mind, Sybrid relieves you of your non-core business engagements by providing elaborate yet cost effective solutions in BPO, Customer Sensing and CRM.
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