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Job Description

Contact Center Executives help us grow our business by assisting our existing and potential customers with their queries.

Responsibilities:

  • Serves customers by providing and obtaining required information and help them in resolving their problems.
  • Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Requirements:

  • Intermediate education or above
  • Relevant experience is preferred
  • Excellent English communication skills 
  • Strong analytical and problem-solving abilities
  • Willing to work as per the US working hours.

Salary:

20-25k (Basic) + commission + night allowance + conveyance allowance for females only

Job Details

Total Positions:
35+ Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Fresh - 7 Years
Apply Before:
Dec 13, 2019
Posting Date:
Nov 14, 2019
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Systems Ltd

Information Technology · 2001-2500 employees - Karachi, Lahore

Systems Limited was established in 1977 as Pakistan's premier software house and technology based solution provider. Since its inception, it has grown and progressed to be at the center stage of information and technology, providing effective computing strategies and solutions to Private and Govern ...Read More

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