The agents should have:
Good communication skills (Urdu)
Good listening and email writing skills.
Able to obtain customer information on phone
Able to communicate application/process updates to customers on phone
Answers customer queries by clarifying desired information
Be able to demonstrate product knowledge and its working at seminars, exhibitions conducted from time to time at different locations in the city
Presentable personality
Systems Limited was established in 1977 as Pakistan's premier software house and technology based solution provider. Since its inception, it has grown and progressed to be at the center stage of information and technology, providing effective computing strategies and solutions to Private and Government Organizations. Systems Limited has played a major role in some of the largest IT projects in the country. Internationally, the Company has established itself as a key player in the critical market segments of United States, providing services & products to a growing list of corporate clients. Our diverse expertise extends beyond deployment to provide operational, maintenance, support and business outsourcing services. Our Technology Specialists have years of experience delivering successful solutions based on Microsoft, Oracle, IBM and Java-based technologies. Systems Limited is a fully employee-owned company representing a greater employee commitment to successful solution delivery. There are over 3000 professionals in our 5 offices in Pakistan,1 in India and 2 offices in United States.