E-Commerce Operations Manager

Systems Ltd Unverified

Karachi , Pakistan

Posted Jul 20, 2019 832 views

PKR. 100,000 - 125,000/Month

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Job Description

Objective:

Driving performance to reach targets with a focus on conversion and serving customers in both an online and offline environment

 Responsibilities:

Heading E-commerce business of the brand and ensuring timely delivery of the set KPIs to the team alongside team management, including structuring and task allocation

Perform inventory and supply chain management to achieve inventory turnover goals and maximize sales Responsible for devising the strategy, planning and implementation of various online promotional plans to ensure business growth Develop affiliate marketing programs and oversee Email marketing Stay updated on E-commerce trends and competitive market Create budget development and expense management programs Oversee the maintenance of e-commerce site including adding/removing product images, ensuring pricing accuracy, website testing, and enhancing site functionality Work closely with the IT team to optimize the website to improve user experience and website functionality with the fundamental objective of increasing conversions Determine growth/optimization opportunities by evaluating analytics to specifically improve click through rates, conversion rates, and bounce rates Responsible for online business expansion through liaising with E-commerce market place to ensure growth and profitability Conduct business review with vendors to achieve mutual profitable goals Develop business documents and records according to company policies Process purchase orders, resolve invoicing issues and ensure timely merchandise delivery

Oversee the customer services for digital business and ensuring the smooth order cycle till the last mile Requirement:

 

3 – 5 years’ experience in a fast paced sales environment, driving performance to reach targets with a focus on conversion

Significant experience in servicing customer queries in both an online & offline environment

Experience of E-commerce best practice, with an understanding of user behavior

Excellent written and verbal communication skills

Experience of a clothing brand is preferred

 

 

  

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
Marketing
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
MS/MBA
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
Aug 19, 2019
Posting Date:
Jul 20, 2019
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Systems Ltd

Information Technology · 2001-2500 employees - Karachi

Systems Limited was established in 1977 as Pakistan's premier software house and technology based solution provider. Since its inception, it has grown and progressed to be at the center stage of information and technology, providing effective computing strategies and solutions to Private and Govern ...Read More

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