• Evaluation of calls, emails, social media interactions with customers
  • Evaluation of back office processes
  • Daily, weekly & monthly reporting of QA Evaluations of aforementioned
  • Identification of TNA
  • Arranging feedback, refresher and counseling session - impact analysis
  • Upgrading content

Criteria:

  • Presentable Personality
  • Professional Attitude
  • Flexible with schedule

Shift: Rotational

Timings: Will be decided by the management once selected.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
Rotating
Job Type:
Department:
QA
Job Location:
Gender:
Male
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Jul 11, 2021
Posting Date:
Jun 10, 2021

Systems Ltd

Information Technology · 2001-2500 employees - Karachi

Systems Limited was established in 1977 as Pakistan's premier software house and technology based solution provider. Since its inception, it has grown and progressed to be at the center stage of information and technology, providing effective computing strategies and solutions to Private and Government Organizations. Systems Limited has played a major role in some of the largest IT projects in the country. Internationally, the Company has established itself as a key player in the critical market segments of United States, providing services & products to a growing list of corporate clients. Our diverse expertise extends beyond deployment to provide operational, maintenance, support and business outsourcing services. Our Technology Specialists have years of experience delivering successful solutions based on Microsoft, Oracle, IBM and Java-based technologies. Systems Limited is a fully employee-owned company representing a greater employee commitment to successful solution delivery. There are over 3000 professionals in our 5 offices in Pakistan,1 in India and 2 offices in United States.

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