The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfil customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. The target is to ensure excellent service standards and maintain high customer satisfaction.
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Experience and Expertise Having worked on numerous projects, Tagsoft Technologies has gained unmatched business and technological expertise. We have built a large database of knowledge that we apply to deliver solutions that meet customers' needs, expectations and budget. Business Experience ...Read More