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Job Description

  • Deal directly with customers / Tasker either by telephone, Skype or through CRM Bitrix24 communication channel.
  • Respond promptly to customer / Tasker inquiries.
  • Handle and resolve customers / Taskers complaints.
  • Evaluate all relevant information to handle service inquiries.
  • Perform Taskers On boarding process by conducting Background check, verification of submitted documents, skype interview and provide help for onboarding process.
  • Direct contact with Tasker through telephone, chat and email by provided leads by operations team.
  • Create ideas to participate in social media campaign for Customers and Taskers.
  • Maintain social media accounts for the promotions of the company.
  • Look after Admin panel to check day to day activities
  • Post all activities on Bitrix24 Activities stream.
  • Communicate and coordinate with other team members and management.
  • Provide feedback on the efficiency of the customer service process.
  • Lead and manage staff of 5 team members by delegating tasks and getting feedback on daily basis and report to the management.

Job Details

Job Channel:
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Gender:
Female
Age:
22 - 35 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years (Should be fluent in English and good communication and customer services)
Apply Before:
Aug 17, 2019
Posting Date:
Jul 18, 2019
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Task4Less Incl.

Services · 1-10 employees -

Task4Less is a two-tier marketplace that connects people who need to outsource their tasks and want to find services. It is accomplished with just few clicks on the mobile App or through the Web platform, with the best rated & vetted tasker in their neighborhood, those looking to earn some extra mon ...Read More

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