· Engage in market research in order to identify new opportunities for business
· Explain to potential customers about the various benefits offered by company products or services; following them up so as to close the business deals
· Respond to queries and complaints from clients as regards the company’s products; this should be done in a timely fashion
· Develop business proposals for existing and new customers
· Develop innovative strategies for retaining clients; this includes undertaking interviews in order to get feedback and incorporate it into the growth plan
· Prepare annual budget (marketing) and track expenses relating to the budget
· Develop comprehensive knowledge about the business and its development practices, its marketing activities, prospective clients, and the trends for the industry
· Establish a knowledge storehouse of clients, referrals, REPs, presentations, and prospects
· Participate in forums related to the industry; conferences and client discussions. In other words, act as a representative of the company
· Determine cross-selling opportunities among different offices.
· Supervise database of client relationship management and utilize the result to manage customers and the mailing lists
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