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Job Description

Job Overview

The Stakeholder & Community Engagement Coordinator is accountable for ensuring the efficient, effective, timely, impact-oriented and sustainable engagement of all relevant project stakeholders and target communities. The Stakeholder & Community Engagement Coordinator must ensure (1) required mobilization of target individuals, households and groups for behaviour change and project participation and (2) development of collaboration mechanisms at grass-roots level and with key influencers to support and promote ownership and replication of sustainable solid waste management solutions. 

Position In Organization

  • Grade: A4  
  • Reports to the Senior Project Manager  
  • Line manages the Networking & Liaison Officer, Communications for Development Officer and the Community Mobilization Officer;  
  • Coordinates closely with the project team members as and when required;  
  • Interacts and shares learning and information with relevant team members at the Tearfund Country Office

Organizational Requirements

  • The position holder will be expected to adhere to and promote organizational values and principles while representing Tearfund;  
  • The position holder will be expected to adhere to Tearfund’s Code of Conduct as referred to in the Personal Conduct Policy; 
  • The position holder will be expected to strongly support, promote and maintain a robust safeguarding culture, in accordance with Tearfund’s Safeguarding Policy; this will include taking timely, decisive and recommended action(s) if and when confronted with a safeguarding issue at Tearfund, partner and/or community level; 

Corporate Policies, Management Systems And Procedures

  • Undertake all activities in accordance with internal management systems, operating procedures/policies and programmatic protocols;
  • support project team and organizational efforts to ensure compliance;  
  • The position holder will be expected to adhere to Tearfund’s Quality Standards as and when required; 

Key Responsibility

  • Take ownership of the stakeholder and community engagement function and ensure the proper development, implementation and management of an agile, robust and appropriate stakeholder and community engagement plan for the UKAM project;  
  • Ensure that the nature, scale, scope and implementation methodology of the project’s stakeholder and community engagement plan is properly communicated to and understood by the direct reports and their subordinates;  
  • Ensure robust monitoring and timely corrective action with regards to the outworking of the project’s stakeholder and community engagement plan;  
  • Develop, manage, sustain and enhance the relationships/partnerships with relevant stakeholders and community representatives/members necessary to ensure the successful delivery of the UKAM project; 
  • Ensure the proper and consistent analysis, management and reporting of the individual engagement initiatives and actions with specific attention to the effect on the integrity and impact of the UKAM project; 
  • Ensure the availability and management of key resources required to develop and implement the stakeholder and community engagement plan;  
  • Ensure the proper planning and implementation of the key activities required to develop and implement the stakeholder and community engagement plan; 
  • Ensure the availability of required information in a timely manner to relevant stakeholders and community representatives; accurate recording, archiving and dissemination of information generated by the function/department are essential;  
  • Develop an internal system for regular discussion on the stakeholder and community engagement plan so that challenges and solutions are adequately identified and appropriately handled; 
  • Provide relevant internal and external stakeholders with high quality information as per their need, frequency, urgency and schedule;required level of discretion is to be maintained;  
  • Developing accurate and timely reports and materials for the Country Office, UK office and the donor; ensure that content and presentations are to a high standard and ensure that required formats and submission deadlines are met;  
  • Develop and maintain an enabling environment for learning, innovation and continuous improvement;

Team Management

  • Lead and manage department staff ensuring clarity over plans and priorities, providing supervision, guidance and mentoring, encouraging effective teamwork and inclusiveness and building team spirit through regular meetings, interactions and events; 
  • Provide management support to direct reports in their management of others and their implementation of objectives, work plans and budgets; 
  • In collaboration with the Senior Project Manager, ensure Tearfund’s performance management system is effectively implemented within the department with objective setting, probationary review, regular catch-ups, performance appraisals, exit interviews carried out as and when required for all department staff;
  • Conduct disciplinary and grievance procedure as and when required in conjunction with the Senior Project Manager;  
  • As part of the project leadership team, support and promote effective teamwork and commitment to Tearfund’s Core Values and Quality Standards;

External Relationships / Representation

  • Participate in project activities and events as and when appropriate and represent Tearfund in these said occasions; 
  • Participate in workshops/trainings/events organized by the Country Office, UK office, and/or donors and give input on behalf of the project team and the organization; 
  • As and when directed by the Senior Project Manager, represent Tearfund to other INGOs, NGOs, government departments, government agencies, partners, associates, affiliates and other relevant stakeholders and ensure coordination and constructive working relations with the same;
  •  As and when directed by the Senior Project Manager, represent Tearfund o donor representatives and other visitors to the project office and working areas; 

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Sociology / Project Management
Career Level:
Experienced Professional
Minimum Experience:
5 Years (Stakeholder and Community Engagement)
Apply Before:
Jul 16, 2020
Posting Date:
Jun 29, 2020
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N.G.O./Social Services · 11-50 employees - Hyderabad, Karachi

Tearfund is a UK based relief and development organization working through local partners and providing services to people across different areas of Pakistan. Tearfund is implementing a DFID supported project on solid waste management crisis in marginalized communities by delivering community-bas ...Read More