We are looking for a Senior Call Center/live chat Representative that will work on a UK-based furniture selling campaign. The call center Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Experience: 1 year
Timing:
1ST SHIFT: 12:00pm PM-09:00 pm
2ND SHIFT:03 PM-12 AM
3RD SHIFT: 05 PM-02 AM/06 PM-03 AM
The candidate should be flexible to work in a rotating shift
it's a 9 hours working shift
BENEFITS:
1st month is the probation period with fix salary of PKR 20,000/-
2nd month is the probation period with fix salary of PKR 35,000/-
And after the probation months you can earn more than 1 Lacks PKR
Health insurance (employee with immediate family)
Commuting credit reimbursement (in case of bad weather)
The role offered by the company entails:
Duties and responsibilities
The job includes answering inbound calls, taking orders, advertising the content, responding to inquiries, and live chat inquiries as needed.
We are dealing in an inbound call centre and running I.T Department to offer web development services to our clients.