Customer Support Representative - Inbound

Tech Choices Verified

Islamabad , Pakistan

Posted Feb 02, 2021 64 views

PKR. 30,000 - 50,000/Month

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Job Description

  • We are looking for a Call Center/live chat Representative that will work on a UK-based furniture Selling campaign.

Job Responsibilities: 

Timing;

  • 1ST SHIFT: 12 PM-09 PM  
  • 2ND SHIFT:03 PM-12 AM
  • 3RD SHIFT: 05 PM-02 AM
  • Candidate should be flexible to work in rotating shift
  • it's a 9 hours working shift.

Job Responsibilities: 

  • Job includes answering inbound calls, taking orders, advertising the content, responding to inquiries, and live chat inquiries as needed.
  • Obtains client information by answering telephone calls; live chat support; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.
  • Informs clients by explaining procedures; answering questions; providing information.
  • Maintains communication equipment by reporting problems.
  • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes sales and organization mission by completing related results as needed.

Job Details

Industry:
Total Positions:
35+ Posts
Job Shift:
Rotating
Job Type:
Job Location:
Gender:
No Preference
Age:
19 - 30 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
Fresh - 1 Year
Apply Before:
Mar 03, 2021
Posting Date:
Feb 02, 2021
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Tech Choices

Call Center · 11-50 employees - Islamabad

we are dealing in an inbound call centre

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