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Posted Mar 05, 2020 6 views
PKR. 150,000 - 400,000/Month
- Provide 7x24 service operations of SDP, VCP and other relevant products by working closely with client's operation teams
- Carry out daily maintenance health checks on customer site
- Check alarms coming from monitoring tools (Zabbix, Nagios, SNMP, etc), take preventive actions and notify the customer about potential problems
- Provide workaround and permanent solutions by conducting detailed issue analysis
- Identify bugs and create R&D change requests with relevant information when necessary
- Ensure Client products exceed associated operational KPIs
- Take actions within the SLA terms to fulfill customer requests
- Plan and schedule with customers all kinds of patches, release upgrades installations on both test and production environments
- Prepare Method of Operations (MOP) document consisting of steps to be taken before, during and after the planned activity, including rollback plan and tests Prepare Root Cause Analysis (RCA) document to describe the cause of the problems and actions to be taken for resolution
- Keep operations related documents up to date and share knowledge to teammates
- Take active role in the project installations and prepare relevant documents
- Good knowledge of Unix, able to write bash scripts and use them during periodical maintenance automation
- Working knowledge of webservers (Tomcat, Apache, Nginx) and webservices (Rest, Soap)
- Perform basic troubleshooting on various database software (Mysql, Oracle, MongoDB, etc
- International Project in KSA Riyadh
Skills
Job Details
Industry:
Functional Area:
Total Positions:
6 Posts
Job Shift:
First Shift (Day)
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
1 Year - 10 Years
Apply Before:
Apr 06, 2020
Posting Date:
Mar 05, 2020
Tech Eastward
Information Technology · 11-50 employees - Islamabad
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