Tech Hunt is seeking a talented and customer-focused Customer Support Representative to join our growing team. As a Customer Support Representative, you will play a crucial role in ensuring customer satisfaction and building long-lasting relationships with our clients.

Responsibilities:

  • Provide exceptional customer service via phone, email, and live chat
  • Respond promptly and accurately to customer inquiries and resolve customer issues in a timely manner
  • Maintain a high level of product and industry knowledge to assist customers effectively
  • Document customer interactions and transactions in our CRM system
  • Proactively identify and escalate complex customer issues to the appropriate team for resolution
  • Continuously improve processes and procedures to enhance the customer experience

Requirements:

  • 1+ years of experience in a customer service or support role
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work effectively in a fast-paced, high-pressure environment
  • Strong organizational and time-management skills
  • Ability to maintain a professional and positive demeanor, even in challenging situations
  • Familiarity with CRM systems and basic computer skills

At Tech Hunt, we are committed to providing a supportive and inclusive work environment and are proud to be an equal-opportunity employer.

If you have a passion for helping customers and enjoy working in a team-oriented environment, we want to hear from you

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Age:
18 - 40 Years
Minimum Education:
Non-Matriculation
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Mar 08, 2023
Posting Date:
Feb 07, 2023

Tech Hunt

Call Center · 11-50 employees - Karachi

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