Posted Dec 13, 2018 2 views
This job entails Non-voice (basic and complex) tasks. A Business Support Officer is required to ensure highest standards of customer service by providing the right solution/information to customers through Web Chat, Emails and Google Play Store in an efficient, accurate and secure manner.
Prerequisites:
· Excellent written English language skills (sentence structure, grammar).
· The Business Support Officer shall be required to utilize his/her written communication skills (English language) to answer both basic and complex customer queries.
· As contact centre is a 24/7 environment the BSO is required to be flexible in terms of working hours and days.
Career Opportunities:
· Experience and growth in Digital Technology Firm Environment
· Exposure into Global Customer Service Model
· Career based opportunities in product expert roles and digital applications
· Latest tools expertise
Job Details
Founded in 2013, Tech Peak is strengthened with strong automated processes and growing team of experts with industries’ most creative designers, front end and back end development gurus to meet the demands of a 97% percent satisfied clientele. Our vision is to put – a brilliance of combining tech expertise with excellence in customer service to ensure optimum results in client satisfaction while adhering Participative approach of management to nurture an atmosphere known for its culture of equality & respect.
What is your Competitive Advantage?
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