Posted Jun 21, 2021 5 views
- Oracle / HP / DELL / Huawei storage and systems support
- Oracle Exadata Support to cutomer
- Oracle Linux / Solaris / Unix Support to customers
- Working closely with team members, the role encompasses all areas of Infrastructure and a specialist of at least one (preferably two), of the aforementioned technologies is prerequisite
- Ensuring other team members are involved and skilled in more technical areas
- Able to demonstrate high initiative and ownership of issues
- Able to work at a fast pace and achieve pre-determined billable utilization goals
- Able to work at a high level independently, utilizing other resources with good judgment
- Responsible supporting infrastructure technology implementations in Technology Support Services
- Good written, verbal and interpersonal skills
- Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems
- Providing 1st, 2nd and 3rd line support for (Oracle / HP/ Dell /Huawei) storage & systems
- Installing and configuring hardware and different software products as per project requirement
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support
- Managing assigned projects and program components to deliver services in accordance with established objectives.
- Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record
- 24*7 availibility to support in house and client infrastructure
- Must be ready and willing to commit to continuous education, certification and self-improvement
- Complete all project documentation in time and submit it to manager.
Skills
Job Details
Techaccess Pakistan Private Limited
Techaccess is Regional System Integrator, delivering intelligent business solutions, technical support and a diverse range of IT services to Our Clients. With offices in Pakistan, U.A.E and Africa, Techaccess adds consummate business value to industries through Consulting, IT Infrastructure and Enterprise Management. Over a decade of experience and having been certified from the ISO 9001:2008 Standard, makes us optimally equipped to provide effective solutions with comprehensive consolidation. Techaccess provides clients with the information they require to support their strategic IT decision making. Detailed technical advice and knowledge is provided through our team of highly qualified IT specialists and consultants. Our customers range from small, fast-moving organizations, through to large nationwide corporations, each with an individual set of needs and objectives. We have successfully completed and are maintaining mission-critical projects in Government, Telecommunications, Defense, Oil and Gas, Banks and Financial Institutes and other important sectors in Pakistan. Our successes mirror our ambition and we pride ourselves on the manner in which we manage both our customer and business partner relationships. Our future is based upon our ability to adapt to technological change and to appreciate our customer’s needs.
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