• Proven experience as a call center manager or similar position with min 2 years of Experience in customer service/tele-sales is required
  •  Knowledge of performance evaluation and customer service metrics
  •  Solid understanding of reporting and budgeting procedures
  • Experience in basic financial analysis (cost-effectiveness, cost- benefit. etc.)
  •  Proficient in MS Office and call center equipment/software programs
  •  Outstanding communication and interpersonal skills
  •  Excellent organizational and leadership skills with a problem-solving ability
  •  Positive and patient
  •  High school diploma or equivalent: Higher degree in a relevant discipline will be appreciated
  •  Certified Call Center Manager (e.g. CCCM) or equivalent qualification is a plus

Job Details

Industry:
Functional Area:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Aug 24, 2022
Posting Date:
Aug 17, 2022

Technogeeks Solution

Services · 11-50 employees - Islamabad, Rawalpindi

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