Posted Jul 25, 2018
Description
Attracts potential customers by answering product and service questions; suggesting information about products and services. Maintains customer records by updating record list. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Effective verbal and written communication at all levels.
Responibilities:
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customers’ needs to achieve satisfaction
- Manage COD account
Job Details
technologics
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