Posted Sep 07, 2021 73 views
Live Chat Support Specialist will communicate with the customers for understanding and resolving queries, leaving a wonderful customer experience for future business opportunities. Must have 1-year experience in customer service and sales, the content writing experience is highly preferred.
Responsibilities:
- Respond efficiently to customer inquiries via the digital live chat/email program with accurate information
- Finding resolution of customer queries by interacting with the concerned departments and getting back to the customers with solutions
- Providing information to customers for company products and services
- Work with management for customer service initiatives and continuous quality improvement.
- Demonstrate the Company's Core and Growth Values in the performance of all job functions.
- Meeting all operational targets and customer service/experience related KPIs
- Must have 1-year experience in customer service, the content writing experience is highly preferred.
Requirements:
- Intermediate/A Levels/Graduation preferably.
- 1 to 4 years experience in customer service, the content writing experience is highly preferred.
- Excellent written English communication and interpersonal skills
- Knowledge of performance evaluation procedures.
- Good analytical skills in reading and listening.
- Handle multiple projects simultaneously within established time constraints
- Proficient computer skills including experience with Microsoft Office Suite.
- Must have 1-year experience in customer service, the content writing experience is highly preferred.
Job Details
Technoventures
RnG investments provide consultancy services to investors who wants to invest in stock exchanges, commodities and mutual funds.
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