IT Support Officer

Telematics Master (PVT) Ltd. Verified

Lahore , Pakistan

Posted Mar 01, 2021 268 views

PKR. 25,000 - 40,000/Month

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Job Description

  • Ensure the security of an organization’s IT database by performing backups and updating security protocol
  • Act as the initial point of contact for all computer and system-related concerns from clients or other employees
  • Troubleshoot/analyze computer systems to identify and eliminate performance bugs and hardware malfunction
  • Assist management in creating training materials on computer troubleshooting and usage
  • Organize and file documentation and instructional guides for computer hardware
  • Maintain a working log detailed all required system updates, as well as date of completion
  • Attend virtual meetings with clients to analyze, troubleshoot and diagnose hardware or software problems.
  • Resolve technical issues related to network interruptions
  • Actively update, maintain and monitor all aspects of computer networks
  • Experience installing and configuring computer systems and applications
  • Experience with Cloud, Server, VOIP, website, Management
  • Maintain detailed reports listing requests to technical assistance, steps taken to resolve them
  • Must maintain a log of ticket generation and problem-solving. 
  • Collaborate with programmers, developers, and designers to achieve set objectives
  • Bachelors in IT with 3+ year experience.

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Multan Road, Lahore, Pakistan
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Apr 02, 2021
Posting Date:
Mar 01, 2021
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Telematics Master (PVT) Ltd.

Services · 11-50 employees - Lahore

ppTelematics Master Private Limited (TMPL). is one of the largest provider of technology enabled solutions and services to the road transportation sector in Pakistan. TMPL has a range of Business Solutions and services to transport operations which are ready to deploy with a huge experience across d ...Read More

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