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Job Description

  • The candidate shall be responsible to implement monitoring tools and processes across the IT value chain.
  • The job responsibilities include automation of alerts, processes, log analytics and dashboards for Operations and monitoring team.
  • This shall include Service Level, System Level & Network and custom alerts /dash boarding.
  • Develop and maintain policies, procedures and controls for monitoring tool and service based monitoring.
  • Candidate should be able to understand IT governance policies and procedures like TL9000.
  • Candidate along with the team shall be responsible for working 24x7 onsite & ensuring that escalations of issues are done in a timely manner as per defined SOPs
  • Candidate should be able to have complete functional knowledge of the business value chain.
  • Ability to articulate technical or operational problems or issues into understandable business terms.
  • Candidate should have excellent reporting skills to send out daily, weekly, monthly reports of Incidents, issues etc.
  • Candidate should be able to identify the need of multiple tools along with end to end implementation.
  • Enjoy working in fast paced, dynamic environment.
  • Ability to multi-task and have the ability to meet deadlines
  • Must have strong time-management and organization skills
  • Result oriented with high productivity. Ability to work extra hours under stressful situation

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Information Technology
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Bachelor’s Degree in Computer Science/ IT
Career Level:
Experienced Professional
Minimum Experience:
6 Years
Apply Before:
Jul 05, 2019
Posting Date:
Jun 08, 2019
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