Posted Sep 03, 2021 3 views
To continually align mobile banking technology services to the changing business needs by identifying and implementing improvements to the mobile banking technology services. Manage technology solutions and services development. Manage a team responsible for capacity and performance management, application management and policy and procedures management.
- The candidate shall be responsible to implement monitoring tools and processes across the IT value chain.
- The job responsibilities include automation of alerts, processes, log analytics and dashboards for Operations and monitoring team.
- This shall include Service Level, System Level & Network and custom alerts /dash boarding.
- Develop and maintain policies, procedures and controls for monitoring tool and service based monitoring.
- Candidate should be able to understand IT governance policies and procedures like TL9000.
- Candidate along with the team shall be responsible for working 24x7 onsite & ensuring that escalations of issues are done in a timely manner as per defined SOPs
- Ability to articulate technical or operational problems or issues into understandable business terms.
- Candidate should have excellent reporting skills to send out daily, weekly, monthly reports of Incidents, issues etc.
- Candidate should be able to identify the need of multiple tools along with end to end implementation.
- Enjoy working in fast paced, dynamic environment.
- Ability to multi-task and have the ability to meet deadlines
- Result oriented with high productivity. Ability to work extra hours under stressful situation
- Incumbent shall be responsible to adhere by Telenor Microfinance Bank Behaviours & Values in all aspects of his/her work conduct.
- Ensure that a culture of risk and compliance management is implemented, and institute performance measures tied to individual risk and compliance responsibilities.
Job Details
Telenor Microfinance Bank
pstrongOverview/strong/ppTelenor Microfinance Bank Limited is jointly owned by Telenor Group, the leading telecommunications company across Scandinavia and Asia with 174 million customers, and Ant Financial, the operator of the world's leading payment and lifestyle platform Alipay that's also an affiliate company of Alibaba Group. It is the first scheduled microfinance bank of Pakistan that provides a range of innovative banking solutions./ppTelenor Microfinance Bank created history in 2009, when it launched Easypaisa, Pakistan’s first branchless banking platform and the country’s only GSMA mobile money certified service. With the largest footprint in the country, Easypaisa has since then evolved into a digital lifestyle enabler which is leading the fintech revolution in Pakistan./ppMotivated by its strongvision of ‘transforming the financial landscape of the country’/strong, Telenor Microfinance Bank is on stronga mission to provide ‘instant access to convenient digital financial services’/strong that benefits the people of Pakistan. Telenor Microfinance Bank is empowering people to truly adopt the digital way of life./pp /ppstrongOur Values:/strong/pp• Customer First./pp• Create Together./pp• Keep Promises./pp• Be Respectful./p
What is your Competitive Advantage?
Similar Job Titles
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Zohaib Ali
Marketing Manager
Digital Online Devices
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
