Functional Expert Digital Payments & FS Operations
Telenor Microfinance Bank
Multiple Cities, Pakistan
Posted Mar 26, 2021 8 views
- To deliver comprehensive IT operational services, in addition to administration, maintenance and smooth operations of Branchless Banking Mobile Financial services. Monitoring and operations of the system and its interfaces to ensure service targets. Focus of minimizing potential problems and incidents, preventing issues from escalating and recurring and driving incidents counts. Compliance to IS and SBP controls.
- Monitoring Easy paisa Branchless Banking Transactions, third Party servers like OPS, BVMT, AKSA etc. and perform
- Operational and maintenance activities.
- Mange third party Application Server, Patch deployment, Creating/operating test instance/environment setup.
- Investigation of different transactions of Easy paisa, BVMT and OPS in case of any malfunctioned occur.
- New queries creation and modification of made queries related To third party systems.
- Technical support and facilitation for audits.
- Patch promotion and post activity testing.
- Coordinate with vendors to resolve issues & for the other on-going projects.
- Activities to implement SBP and IS controls and policies.
- Management and readiness of DR activity and environment.
- LD calculation and discussion with vendors.
- PO & PRs for operations system and services.
- Proactive efforts for keeping Production systems uptime as per decided KPI.
- 1st & 2nd level investigation.
- Issue resolution on minimum TAT.
- Coordination with Vendor and internal stakeholders.
- To keep DR & HA environments readiness.
- To actively involve for DR & HR related activities.
- Project cut over assignment.
- Maintain operational efficiency.
- Team management.
- Team trainings.
- Incumbent shall be responsible to adhere by Telenor Microfinance Bank Behaviours & Values in all aspects of his/her work conduct.
Job Details
Telenor Microfinance Bank
pstrongOverview/strong/ppTelenor Microfinance Bank Limited is jointly owned by Telenor Group, the leading telecommunications company across Scandinavia and Asia with 174 million customers, and Ant Financial, the operator of the world's leading payment and lifestyle platform Alipay that's also an affiliate company of Alibaba Group. It is the first scheduled microfinance bank of Pakistan that provides a range of innovative banking solutions./ppTelenor Microfinance Bank created history in 2009, when it launched Easypaisa, Pakistan’s first branchless banking platform and the country’s only GSMA mobile money certified service. With the largest footprint in the country, Easypaisa has since then evolved into a digital lifestyle enabler which is leading the fintech revolution in Pakistan./ppMotivated by its strongvision of ‘transforming the financial landscape of the country’/strong, Telenor Microfinance Bank is on stronga mission to provide ‘instant access to convenient digital financial services’/strong that benefits the people of Pakistan. Telenor Microfinance Bank is empowering people to truly adopt the digital way of life./pp /ppstrongOur Values:/strong/pp• Customer First./pp• Create Together./pp• Keep Promises./pp• Be Respectful./p
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