Posted Jun 04, 2021 24 views
- Manage facility team with people management perspective.
- Provide support in all trades to effectively maintain buildings & branches to continually reduce defects.
- Increase operational effectiveness & efficiency of buildings and infrastructure.
- Maintain portfolio’s 95% SLA for ticket response and issue resolution.
- Prepare branch wise rational on general administrative requirements not limited to stationery, kitchen items, drinking water, courier and man power services.
- Work with service contractors, internal and external stakeholders to implement and manage comprehensive preventative and reactive maintenance programs.
- Prioritize daily facilities issues and effectively delegate responsibilities.
- Schedule facilities staff and outsourced labor to achieve the most optimal labor time/cost ratio.
- Act as the liaison between internal & external stake holder for any escalated issues.
- Manage the design and vendor performance of delegated responsibilities.
- Ensure that SLAs are in place for the services being obtained from vendor.
- Responsible to manage i-Portal queries and coordinate the same with internal customers for day to day issues and manage vendor payments.
- Conduct regular surveys / audit to identify hazards and ensure proactive handling / management of issues / risks.
Job Details
Telenor Microfinance Bank
pstrongOverview/strong/ppTelenor Microfinance Bank Limited is jointly owned by Telenor Group, the leading telecommunications company across Scandinavia and Asia with 174 million customers, and Ant Financial, the operator of the world's leading payment and lifestyle platform Alipay that's also an affiliate company of Alibaba Group. It is the first scheduled microfinance bank of Pakistan that provides a range of innovative banking solutions./ppTelenor Microfinance Bank created history in 2009, when it launched Easypaisa, Pakistan’s first branchless banking platform and the country’s only GSMA mobile money certified service. With the largest footprint in the country, Easypaisa has since then evolved into a digital lifestyle enabler which is leading the fintech revolution in Pakistan./ppMotivated by its strongvision of ‘transforming the financial landscape of the country’/strong, Telenor Microfinance Bank is on stronga mission to provide ‘instant access to convenient digital financial services’/strong that benefits the people of Pakistan. Telenor Microfinance Bank is empowering people to truly adopt the digital way of life./pp /ppstrongOur Values:/strong/pp• Customer First./pp• Create Together./pp• Keep Promises./pp• Be Respectful./p
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