Telesales Agent (Dispatch)

We are looking for a motivated telesales professional to join our team at our Johar Town, Lahore office. This role requires working night shifts aligned with USA timings (5 PM to 2 AM) and focuses on engaging potential clients primarily in the trucking and logistics sectors. The successful candidate will drive sales, build and maintain strong customer relationships, and work independently to meet targets while supporting smooth coordination with internal teams. This position is ideal for someone who is results-oriented, self-driven, and eager to grow within the logistics sales field.

Key Responsibilities

Prospecting and Lead Generation:
Identify and reach out to potential clients, including trucking companies, owner-operators, and brokers, using outbound calls and online platforms to generate new business opportunities.

Sales and Closing:
Communicate clearly the features and benefits of our dispatching services, tailor sales pitches to client needs, negotiate competitive rates, and close deals effectively.

Relationship Management:
Build and nurture long-term relationships with clients to ensure satisfaction and encourage repeat business.

Achieve Targets:
Consistently meet or exceed weekly and monthly sales goals related to client acquisition and revenue growth.

Record Keeping:
Maintain accurate records of all sales activities, customer interactions, and transactions using CRM or other tracking tools.

Collaboration:
Coordinate closely with the dispatching team to ensure client requirements for load booking and delivery are met seamlessly.

Market Awareness:
Stay informed about industry trends, competitor activities, and emerging opportunities through continuous market research.

Customer Support:
Provide timely post-sale support by addressing customer inquiries and resolving any issues to maintain high service standards.

Required Qualifications

- Proven experience in telesales, preferably within logistics or a related industry.
- Excellent verbal communication, persuasion, and negotiation skills.
- Strong ability to build and maintain customer relationships.
- Results-driven with a confident, self-motivated approach.
- Ability to work independently to achieve sales objectives.
- Basic understanding of the trucking and logistics industry is advantageous.

Job Details

- Job Type: Full-time, open to freshers.
- Salary Range: Rs70,000 to Rs100,000 per month.
- Work Location: On-site at Johar Town, Lahore.
- Shift Timing: Night shift aligned with USA timings (5 PM to 2 AM).

This role offers a valuable opportunity for individuals seeking to establish a career in sales within the logistics sector while working flexible night hours that align with international markets.