A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
· Handle Inbound and Outbound calls of clients in USA.· Accomplish assigned tasks according to the priority set by Team leader/Supervisor.· Ensures and provides quality service to both internal and external entities.· Provide daily signoff to Team leader/ Supervisor at day end.· Shift operates between Evening and Night time.· Ensure compliance with information security responsibilities specific to your job role.· Protect assets from unauthorized access, disclosure, modification, destruction or interference.· Strong English communication skills.· USA and UK returned will be preferred.pTelsec Corp is a UK based company which provide consultancy services in the area of IT, Cloud Computing and Telecom. Our consulting services focus on our clients' most critical issues and opportunities. We work on strategy and technology across all industries and geographies. Primarily our focus has remained in the area of providing managed services for telecommunication and IT Security deployments. For IT Security we provide our customers the option to outsource their IT Security to us. Our world class consultants provide end to end solutions for IT Security keeping the requirements of your business in mind. Our consultants have over $250 million of projects under their belt. These projects have been executed across the globe. Telsec is a different type of consulting service. We have some of the best industry experts and offer unique access to specialist expertise and analytical tools. Our solutions are innovative and brave, while at the same time being based on industry knowledge and key marketing strategies. There is always a solution for any problem. Telsec is actively looking to expand its business in Pakistan and Middle East region for that it is looking for young and energetic employees./p