HIGHLY DRIVEN TO PROVIDE INCREDIBLE CUSTOMER INTERACTIVITY, SERVICING AND SUPPORT
Manage customer accounts & day-to-day operations
Provide exemplary day-to-say service & support to customers, manage open cases & upstream coordination
Use engaging communication techniques coupled with analytical insight to create high value, long-term customer relationships
Work with cross-organisation partners to identify & take advantage of operational efficiency improvement opportunities
Collaborate with team member to deliver demanding client requests
Bachelor's degree preferred
1+ year of experience in customer services
Fresh graduates may also apply
Willingness to take sole responsibility & push the limits
Superb oral & written Urdu, English & Punjabi communication skills
Founded in 2011 by leaders in strategy consulting, technology, marketing and big data. The team is based in Pakistan and is supported by some of the most iconic technology entrepreneurs and investors of the past decade. We combine the best techniques from strategy consulting, technology, marketing and big data to design, build and execute powerful strategies for our business and development sector clients.