Customer Services Representative

The 360 Technologies Unverified

Lahore , Pakistan

Posted Jun 22, 2021 42 views

PKR. 15,000 - 25,000/Month

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Job Description

Engaging with customers at all levels with a smiling attitude with professionalism, empathy and positivity.

  • The individual should have a can-do attitude with the ability and motivation to self-develop one for the current role and progression in career.
  • The individual should understand what good customer experience encompasses and how that can be delivered to each customer without fail.
  • The individual should be organized to help queue up inquiries and respond back to them professionally before requested time.
  • The individual will have to train themselves on a catalog of products available on our e-commerce page.
  • Training and development needs would be met by joining different session to understand the business and customer services.
  • No prior experience is required, as individuals would be given full training.
  • The individuals would be expected to have command on Urdu and English at an intermediate level.
  • Other admin task would include processing any orders manually if the system fails, keeping record of transactions, customer complaints, resolution of complaints and customer feedback.
  • The representative would be the face of the company on the OMNI Channel and would be expected to provide the management with feedback on improving the current operations.

Job Details

Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Airport Road, Lahore, Pakistan
Gender:
No Preference
Age:
22 - 28 Years
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Less than 1 Year - 1 Year
Apply Before:
Jul 23, 2021
Posting Date:
Jun 22, 2021
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The 360 Technologies

Information Technology · 1-10 employees - Lahore

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