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Job Description


The incumbent will be responsible for providing technical support, supervision and guidance to LHVs, CHNs/HCPs and monitor their performance in order to achieve the objectives in line with AKHS, P plan. S/He will be required to take a lead role in enhancing quality at the primary level as this will require familiarity with ISO 9001 standards, database management, gap analysis, trend analysis and development of strategies for accreditation. 

 S/He will be required to implement, monitor, evaluate, do capacity-building of the health care providers, and ensure that programs move forward by efficient utilization of HMIS

Routine Tasks:


  • Assist management in managing the program to achieve the desired objectives and support LHVs / CHNs / Doctors in achieving organizational annual objectives through planning, organizing, implementing and monitoring of the delivery of the essential health service package at the field level:
  • Develop strong and constructive liaison with the LHBs.
  • Support field team to enhance their competency in program supervision in line with the set standards by compiling the information and interpreting HMIS
  • Monitor and encourage health centre staff in developing and implementing continuous quality improvement process.
  • Ensure that medicines and supplies placed in the health facility are in line with the set safety standards
  • Ensure the quality of services from service outlets through:
      • Improving staff morale and attitude and competencies
      • Developing management skills
      • Improving communication skills
      • Regular Supervisory visits
      • Identifying their training needs and developing their capacity building activities
      • Coaching the clinical and community staff through organizing CMEs
  • Build capacity of the community health workers or field social mobilizers and the volunteers.
  • Defining and delegating work responsibilities with clear expectations and outcomes.
  • Contribute to the development of the new initiatives and innovations that have been accepted by the central program development department
  • Ensure that field visits are objectively undertaken and their observations and gaps identified are properly addressed
  • Ensure validity and consistency of data by verifying entries in data generating instrument and ensure timely submission of report.
  • Ensure that periodic reporting deadline is strictly followed for timely reporting of program improvement.
  • Ensure proper implementation of the infection control protocols from all the health facilities
  • Ensure that all the health facilities meet the defined standards for improving physical ambience
  • Ensure that staff performance appraisal is carried out according to its laid down procedure.
  • Ensure that periodic performance evaluation and feedback system is implemented to achieve the targets.
  • Ensure that no malpractice is taking place in any of the facilities and to report immediately if found.
  • Contribute to financial control and cost reduction in the program along with implementing and monitoring the infectious disease surveillance system and promptly adopting epidemic control measures
  • Ensure Collection of Quarterly Report from all health units and evaluate those reports.


Any other work / duties assigned by the supervisor

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
May 27, 2019
Posting Date:
May 20, 2019
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The Aga Khan Health Service Pakistan

Healthcare / Hospital / Medical · 1501-2000 employees - Hyderabad, Karachi

The Aga Khan Health Services (AKHS) is one of three agencies of the Aga Khan Development Network (AKDN) that support activities in health. The others are the Aga Khan Foundation (AKF) and the Aga Khan University (AKU). Together, the three agencies provide quality health care to five million people ...Read More