Division/Department: Retail Banking Group

Grade Range: AVP to AVP1

Direct Reporting to Regional Business Head

Direct Reports of the Position: PBO, PB, CSO, MCE

Job Summary:

The Branch Manager will be responsible to achieve the overall success of the branch through exceptional leadership, customer experience, and people management skills. BMs will ensure full compliance with operational risk management policies and procedures with a problem-solving approach.

Major Duties & Responsibilities to perform the Role:      

Accountabilities:

  • BMs will lead the branch team and ensure that each member of the team delivers an exceptional client experience
  • As a branch leader, BM will identify new talent and hire staff on need basis
  • BM will be responsible to develop branch activities, coach the team, and inspire to perform at their best
  • BM to find and help right target market and help the sales team to generate deposits and business opportunities
  • BM will trigger revenue growth and take accountability for results

Duties & Responsibilities:

Clients Experience:-

  • Lead by example and show the branch team how to deepen client relationships
  • Maintain throughout, without compromise, high standards of service to branch clients
  • Strive hard to develop new and existing client relationships
  • Oversee client complaint resolution process and quickly resolve client complaints and escalate when necessary

Result Driven Activities:-

  • Monitor on a daily basis branch business performance
  • Develop action plans into place to close any gaps
  • Work with partners (SME, Retail Finance, Agri, etc.) to seize market opportunities
  • Improve branch overall performance

People Leadership:-

  • Lead and coach the branch team to drive success and achieve results on a weekly/monthly/half-yearly/yearly basis
  • Provide training opportunities to employees
  • Ensure that every employee has the right kind of knowledge to deliver as per their JDs and perform to maximum potential

Operations and Regulators:-

  • Manage and minimize risks to safeguard bank, clients, and stakeholders
  • Ensure compliance with operational risk management policies and procedures is implemented in letter and spirit

Relevant Experience: 05 Years of branch banking/operations

Experience Nature: Banking

Qualification: Graduate/Post Graduate from an HEC recognized University/ Foreign University

Other Qualifications: Relevant certifications/diplomas

Branch Name: Charsadda Road, Peshawar

Region: Peshawar

City: Peshawar

Tehsil: Peshawar

District: Peshawar

Age: Upto 50 years as of October 26, 2020

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Department:
Retail Banking Group (Conventional Banking)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Graduate/Post Graduate from an HEC recognized University/ Foreign University
Career Level:
Experienced Professional
Minimum Experience:
5 Years (Minimum 05 years of banking experience)
Apply Before:
Oct 27, 2020
Posting Date:
Oct 11, 2020

The Bank of Punjab (BOP)

Banking/Financial Services · More than 5000 employees - Peshawar

The Bank of Punjab was established in 1989 under The Bank of Punjab Act, 1989 passed by Provincial Assembly of the Punjab, as a non-scheduled Commercial Bank with majority shareholding of Government of the Punjab. The Bank earned the status of a scheduled Commercial Bank in 1994 and currently carries a vast network of over 620 online branches, strategically located across the Country along with an ATM network of over 550 offering 24/7 banking services to its diverse clientele of over 2 million. Since its inception, the BOP has seen many ups and downs and has also successfully weathered the waves of economic volatility, recessions and stiff market competition over the years. Current strong network base coupled with solid capital structure and phenomenal financial results posted during last few years has transformed the Bank to one of a leading financial institution of the Country. Now, the Bank standouts among peer group as a robust and rapidly growing commercial Bank. Besides offering a range of products and services to meet the modern days’ banking requirements of its clients, the Bank has also established its footprint in the areas of consumer financing, agriculture credit, corporate & investment banking, cash management and alternative delivery channels. While achieving the objective of financial inclusion through its presence in remote and unbanked areas of the Country with HarFardKaKhayal the Bank is playing its due role in the economic growth of the Country through its various specially tailored and designed products and services.

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