Quality Assurance Associate (Call Center)
The Brown Stone Marketing Pvt. Ltd
Multiple Cities, Pakistan
Posted Jun 21, 2022 72 views
- Reviews a subset of support team conversations (calls, emails, chat, etc.) on CRM
- Explain products and services and prices to the customers
- Making calls and maintaining a good pitch consistently with passion
- Track your contact list provided by the company
- Stay on top of your pipeline and follow up with customers
- Keep track of the customers who no longer want to be contacted
- Responsible for converting closed leads to a potential lead
- Develop sales opportunities via cold call
- Update/fix contact records in CRM with useful information attained to insure correct information
- Consistently meet or exceed sales metrics set by sales leaders and managers
- Analyze and investigate product complaints or reported quality issues to ensure resolution in accordance with company guidelines and external regulator
Job Details
The Brown Stone Marketing Pvt. Ltd
BrownStone Marketing Agency strives to provide the finest level of sales and marketing services to our clients at market-competitive costs. What sets us apart from the competition is our punctuality and meticulous attention to detail. In all of our transactions, our objective is to retain the greatest degree of professionalism, loyalty, and moral values. BrownStone Marketing Agency has a stellar track record of dazzling accomplishments with its preeminent inventive marketing concepts and amazing promotional techniques both within and outside the national territory.
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