The Centaurus BPO is hiring an exceptional "Customer Service Executives"
If you are customer-focused with excellent communication and listening skills, and you have a passion for helping people solve problems, while maintaining high customer satisfaction, we want to talk with you!
- Manage incoming inquiries over the live chat or email about products/services
- To go above and beyond for our customers to ensure they are delighted, first time every time
- Understand our customers needs through excellent questioning and problem-solving skills
- Continuously provide feedback and ideas on how to improve the customer experience we deliver
- Excellent verbal, written, and interpersonal communication skills
- Experience meeting customer service or customer satisfaction goals
- Highly motivated, focused, passionate about connecting to the customer
- Attention to detail and ability to interpret information making sound recommendations
- Ability to learn and retain knowledge of our products or services