Collections Officer (Total positions: 2)
Key Responsibilities
The duties of a Collections Officer include collection calls and/or correspondence in a fast paced goal oriented collections department.
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
Must communicate & follow up effectively with internal departments regarding customer accounts on a timely basis.
Establish and maintain effective and cooperative working relationships with dealers and sales.
Essential Functions
Required Skills
Training of 2-6 weeks provided.
Salary: Between PKR 25,000 to 40,000 based on communication skills & experience.