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Job Description

  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Details

Job Channel:
Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
New Garden Town, Lahore, Pakistan
Gender:
Female
Age:
25 - 35 Years
Minimum Education:
Bachelor (14 Years)
Degree Title:
Administration / Marketing / Management
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years (Motivated and passion to work.)
Apply Before:
Oct 19, 2018
Posting Date:
Sep 19, 2018
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The ISIC Group of Companies

Call Center · 11-50 employees - Lahore

hiring and consulting for bpo industr

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