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Job Description

·       Managing incoming calls and customer service inquiries

·       Generating sales leads that develop into new customers

·       Identifying and assessing customers’ needs to achieve satisfaction

·       Serves customers by providing product and service information and resolving product and service problems

·       Maintains customer records by updating information

·       Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution

·       Contributes to team effort by accomplishing related results as needed

Job Details

Job Channel:
Industry:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Age:
20 - 35 Years
Minimum Education:
Bachelors
Degree Title:
Marketing, Administration, Business, IT
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Feb 23, 2020
Posting Date:
Jan 23, 2020
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The ISIC Group of Companies

Call Center · 11-50 employees - Karachi, Lahore

hiring and consulting for bpo industr

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