• Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Acknowledging and resolving customer complaints
  • Knowing our products inside and out so that you can answer questions
  • Processing orders, forms, applications, and requests
  • Keeping records of customer interactions, transactions, comments, and complaints
  • Communicating and coordinating with colleagues as necessary
  • Providing feedback on the efficiency of the customer service process
  • Managing a team of junior customer service representatives
  • Ensure customer satisfaction and provide professional customer support.

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Bahria Town Rawalpindi, Rawalpindi, Pakistan
Gender:
Female
Age:
25 - 30 Years
Minimum Education:
Bachelors
Degree Title:
Marketing, Administration
Career Level:
Experienced Professional
Minimum Experience:
1 Year (Experienced Professional)
Apply Before:
Jul 03, 2022
Posting Date:
Jun 02, 2022

The ISIC Group of Companies

Call Center · 11-50 employees - Rawalpindi

hiring and consulting for bpo industr

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