This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Jun 09, 2020 27 views
PKR. 15,000 - 25,000/Month
Job Description
- We are seeking energetic and reliable professionals to join our team as Call Center Representatives.
- The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary.
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
Responsibilities and Duties
- Answer incoming customer phone calls and take appropriate action for each call
- Maintain customer satisfaction ratings based on explicit criteria set forth by the company
- Attend mandatory training sessions to stay updated on product or company policy changes
- Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
- Input data into the company computer platform to keep each customer record updated
Job Details
Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
First Shift (Day)
Gender:
No Preference
Minimum Education:
Matriculation/O-Level
Career Level:
Department Head
Experience:
Fresh - 2 Years
Apply Before:
Jul 10, 2020
Posting Date:
Jun 09, 2020
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