Customer Representative Officer

The Spirit Schools Unverified

Gujranwala , Pakistan

Posted Dec 03, 2018 466 views Report Job

PKR. 20,000 - 25,000/Month

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Job Description

1) Handling Problems

Customer inquiries often involve some form of complaint that the customer service representative must handle in accordance with the company’s guidelines and policies.

2) Assisting in Sales

Selling the company’s products and services may be part of a customer service representatives job.Customer service representatives may also help generate sales leads. For instance, after addressing a customer’s inquiry, the representative may attempt to sell them some new products upgrades. Collection of Royalty from already existing Clients and Franchisees. 

3) Clerical Tasks

The job of a customer service representative may also involve clerical responsibilities. Such duties may involve answering telephone calls and making the appropriate transfers. For example, when a customer makes an inquiry about Internet broadband, the representative can transfer the call to a technical service representative. Other duties include processing new client accounts, maintaining customer accounts, implementing changes to existing accounts, and filing documents and other paperwork. Making Presentations and usage of Microsoft Office. 

4 ) Maintanence of Record 

Daily Regional Collection Sheet, Update royalty ledgers, Category wise campus segregation, Campus wise folders of royalty slips, Seperate campus files, Updated students strength record, Monthly traveling record, Monthy petty cash Bills. 

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Satellite Town, Gujranwala, Pakistan
Gender:
No Preference
Minimum Education:
Bachelor (16 Years)
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Jan 01, 2019
Posting Date:
Dec 03, 2018
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The Spirit Schools

Education/Training · 1-10 employees - Gujranwala

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