• Welcoming guests in a friendly and professional way
  • Addressing and escalating customer complaints
  • Providing information about facilities, programs and other services
  • Review arrival lists to welcome guests
  • Attend to special guests (e.g. VIPs) and answer their inquiries
  • Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
  • Provide information about amenities, area and venues and promote services
  • Anticipate guest needs and build rapport with customers
  • Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
  • Record information in the logbook daily
  • Ensure compliance with health and quality standards
  • Answering the customer queries

Job Details

Job Channel:
Industry:
Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Age:
22 - 30 Years
Education:
Bachelors only
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Apr 21, 2018
Posting Date:
Mar 20, 2018

The Superior Group

Education/Training · 3001-3500 employees - Lahore

The Superior Group believes in facilitating Superior Human Beings

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