We’re looking for enthusiastic TSR/ CSR for our domestic Campaign – for Lahore Office

Responsibilities:

  •  Maintaining a positive, empathetic and professional attitude toward customers at all times
  •  Responding promptly to customer inquiries
  •  Communicating with customers through various channels (calls/ chat)
  •  Acknowledging and resolving customer queries regarding product
  •  Keeping records of customer interactions, transactions, comments and queries
  •  Ensure customer satisfaction and provide professional customer support

Requirements:

  •  Has proven background in Telemarketing Domain
  •  Strong communication skills  English (spoken, listening and writing)
  •  Ability to stay calm when customers are stressed or upset.
  •  Proficient in MS Office.
  •  Ability to work in night shift
  •  Experience working with customer support/ Tele sales would be plus.

Job Details

Industry:
Total Positions:
20 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulberg 2, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Non-Matriculation
Career Level:
Intern/Student
Experience:
1 Year - 3 Years
Apply Before:
Mar 14, 2021
Posting Date:
Feb 13, 2021

The Wing Group Enterprise

Call Center · 11-50 employees - Lahore

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