Posted Mar 10, 2023 207 views
The Technical Support Intern will provide technical assistance to customers and internal stakeholders.
They will be responsible for troubleshooting and resolving technical issues, responding to customer inquiries, and escalating issues when necessary.
The successful candidate will have strong technical skills, excellent communication skills, and a desire to learn and grow within the company.
Technical Skills: Strong technical skills in troubleshooting hardware and software issues, familiarity with operating systems, networking concepts, and programming languages.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical users.
Customer Service Skills: A strong customer service mindset, with the ability to respond to customer inquiries and issues in a timely and professional manner.
Teamwork: The ability to work collaboratively with other team members and departments.
Analytical Thinking: Strong problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
Time Management: The ability to manage multiple tasks and priorities while maintaining a high level of attention to detail.
Initiative: A proactive approach to learning and self-development, with the ability to take ownership of tasks and projects.
Flexibility: The ability to adapt to changing priorities and work in a fast-paced environment.
Availability: Availability to work full-time during business hours, including occasional evenings and weekends as needed.
Job Details
The WORX Pakistan
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