It's a busy role, a large part of the job involves speaking to customers based in the UK via phone and live Chat.

Job Description

  • Perform tasks to support the sales department in the UK.
  • Managing inbound and outbound calls.
  • Following various communication scripts when speaking to a caller.
  • Customer engagement through voice, chat and other corresponding platforms.
  • Identifying customer needs, answering questions and providing solutions/alternatives.
  • Creating and processing sales orders
  • Upselling products and services when possible
  • Building sustainable customer relationships
  • Keeping records of all conversations organized
  • Building product knowledge
  • Improving performance and hit goals.
  • Managing customer accounts
  • Performing data entry tasks as necessary.

Skill Requirments:

  • International Call Center Background
  • Communication Skills(Speaking English Frequently and Confidently, Good listening skills)
  • Multitasking Ability
  • Excellent command of computer and internet.
  • Flexible, Adaptable, Creative, Energetic

Timings:

2PM - 10:30PM - Alternate Weekends

Job Type: Full-time

Salary: Rs20,000.00 to Rs25,000.00 /month

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulshan-e-Iqbal, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Dec 31, 2018
Posting Date:
Dec 01, 2018

zastech

Accounting / Taxation · 1-10 employees - Karachi

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium
I found a job on Rozee!