Posted Nov 20, 2017 11 views
Responsible for achieving store sales goals by utilizing exceptional customer service and knowledge of THEMES products and services. Strives to build long-term customer relationships that will lead to increased sales and profitability. Lead the Sales Associate and Design Consutants team to achieve sales objectives, store standards and other duties to create a world class operation.
KEY RESPONSIBILITES:
Drive Sales
- Consistently achieve store sales goals by personally selling the furniture and accessories and services offered by THEMES
- Team with Store Manager, Designers and Sales Associates to promote Design Services program and drive store sales
- Maximize store promotions, marketing initiatives, and grass roots programs
People Development
- Train, coach and develop Sales Associates on product knowledge and selling skills to achieve store sales goals
- Create a positive and exciting working environment for all store associates
Effective Manager on Duty (MOD)
- Champion and role model the THEMES selling process by overseeing the interaction with each and every client within the furniture gallery
- Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it
- Show a sense urgency, enthusiasm and excitement with the staff and customers
Customer Focus a Top Priority
- Ensure that each THEMES customer has an informative and positive experience by using good customer service skills, knowledge of products and services and product demonstrations
- Make sound business decisions to deliver customer satisfaction and promote team environment.
Operational Excellence
- Adhere to operational procedures and guidelines outlined by the Company and other duties assigned by the Store Manager
- Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
- Responsible for opening and closing of the store
- Maintain store cleanliness, appearance, and standards. This includes, but is not limited to, maintenance of showroom displays, tagging, and facilities·
- Other various duties as assigned
Skills
Job Details
THEMES Furniture Homestore
pTHEMES Furniture & Homestore is one of the leading home furnishings business in Karachi, Pakistan. We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded. We employ the best in the furniture industry and offer training and support by utilizing the latest technology and proven business practices. We provide superb earnings opportunities and benefits./p
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