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Job Description

  • Directly manage a team of Support Engineers in his region.
  • Responsible for day to day management of customers complaint in his region.
  • Smooth Transition of any deployment to a client, ensuring timely deliverable of projects.
  • Manage the issue escalation process, ensure customer SLA are met, and oversee timely communication of issues status to customers.

Job Details

Job Channel:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
Female
Minimum Education:
Bachelor (14 Years)
Degree Title:
BSC
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Sep 17, 2018
Posting Date:
Aug 17, 2018
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Touchpoint (pvt) Limited

Information Technology · 11-50 employees - Karachi

TouchPoint (Private) Limited is a leading ATM Hardware and Management Service Provider. With less than 3 years of operations, company has expanded its foot print in Pakistan Banking Market and now delivering service to more than 10 Banks with branches across Pakistan.