Pakistan Medical Center is a unique institution developed to provide quality healthcare services to communities living in Dubai. We require the services of an ‘Operations Manager’ capable of building team capacity to assure that the center meets its objectives. If you have the passion to make a difference in people’s life, apply with full confidence.
JOB SUMMARY:As a healthcare operations manager you will act as the liaison between the clinical team and the recipients of healthcare services. You will have to oversee the general functioning of a healthcare facility with the leadership. Manage the financial wellbeing of the facility, implements policies, and manage medical and non-medical staff.
Reporting to the MD (Medical Director) and serving as a member of the management team along with MD, finance manager and marketing manager. This position's primary responsibility is ensuring organizational effectiveness by providing leadership support for organization-wide overall functions, development, and implementation of organizational strategies, it’s policies, and practices. This position also demands interaction with the clients.
Job Type / Category
Required Qualification and Experience:
- Graduate in business or project management From a reputed institution with an experience of over 7-10 years.
- Must have worked in a similar capacity for at least 5 years, preferably in the medical industry.
- Must have accomplished project/s similar to PMC or health care facility from its construction to approvals and recruitments.
- Must have a proven track record of managing and establishing a healthcare institute preferably a boutique Healthcare facility.
- Must be having excellent communication skills both in writing and speaking.
- Preference would be given to candidates having extra certifications in Healthcare Quality such as CPHQ or JCI training.
- IT skills like MS Office, Project or CRM application are required.
- UAE driving license holder would be preferred.
Required Education, Skills and Qualifications
As a Healthcare Operations Manager, you can expect:
Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.
Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.
Lead a Team. Develop, mentor and inspire a cross-functional clinical team (on average staff of 10-20) to deliver the best for our patients, teammates, and community.
Financial Management. Manage complete operation and performance of the clinic: adhere to the budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.
Compliance Management. Making sure that all the legal and compliance standards are maintained and practiced all the time as per guidelines. This may liaison with including but not limited to CDA, DHA, immigration, and infection control/municipality departments. You are expected to maintain the highest standard of housekeeping and make decisions about day-to-day tasks & issue.
Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.
Salary & BenefitsCommensurate with experience and capability with all benefits as per UAE LAW including one month paid leave and Health Insurance.
P.S.Please read carefully above ad before applying and don't just send a random CV. Your cover letter must be having a short summary stating that what makes you think that you are the right star to join our team. Your cover letter may decide that you should be called for an interview or not, so please take your time to do it right, awaiting your CV along with cover letter.