• Billing support representative will act as a liaison between the company and its customers
  • Receive customer calls and provide accurate and satisfactory answers to their questions and concerns
  • Review customers by providing up-to-date information on general ledger details including invoices and payments
  • Guide customers about integrated payment channels and ensure complaints are resolved within TAT
  • Responsible for effectively resolving billing-related customer issues, complaints and inquiries
  • Keep customer satisfaction at the core of every decision and behavior


  • Knowledge of billing customer service practices and principles
  • Excellent data entry and typing skills
  • Superior listening, verbal, and written communication skills
  • Ability to handle the stressful situation appropriately
  • Strong proficiency in MS Office


  • Minimum Bachelor's or above
  • 0 to 3 years of experience in related field

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Career Level:
Entry Level
Fresh - 3 Years
Apply Before:
Feb 25, 2023
Posting Date:
Jan 24, 2023

Trans World Associates (Pvt) Ltd

Telecommunication / ISP · 51-100 employees - Lahore

Transworld: Pakistans backbone for international connectivity Transworld is a joint venture of Orascom Telecom Holding, Saif Group and Omzest Group of Oman and is Pakistans premier Internet and international connectivity provider. We have built our reputation providing reliable backhaul connectivity services to Pakistans leading ISPs and telcom operators. In the few years of its operation, Transworld has quickly become the favored choice of every major Broadband ISP, licensed voice operator and large corporations that require Tier 1 bandwidth to connect to the global community. It is a vital artery for voice and data communication in and out of the country and one of the major Internet routes for Pakistan. Transworld commenced operations in 2006 and is the only operator in Pakistan which owns its 1,300 KM submarine cable system TW1 and has capacities on other regional cables both on eastern and western sides for route diversity and resilience. The company has peering in Middle East, Europe, US and Far East with Tier-1 operators to provide lowest latency connections for Internet and data traffic.By virtue of its state of the art network, own private cable, international peering with Tier1 operators and strong local presence, Transworld gives unmatched SLAs to its local and international customers.

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Technical Support Specialist (Accounting)

Contour Software, Lahore, Pakistan
Posted Mar 14, 2023

Technical Support Team Lead (Accounting)

Contour Software, Lahore, Pakistan
Posted Feb 14, 2023

Application Support Analyst (Accounting)

Contour Software, Karachi, Pakistan
Posted Jul 01, 2022

Patient Support Representative (Spanish)

Prima Systems, Islamabad, Pakistan
Posted Mar 03, 2023
View All
I found a job on Rozee!