• To take responsibility for being the first point of contact for all callers to the Customer Service Centre and ensuring that a high quality of service is delivered at all times.
  • To have full knowledge and ability to access all services, including translation services to help meet the individual needs of our customers.
  • To establish, develop and maintain effective working relationships with all work colleagues to ensure a ‘one team approach’ to the delivery of the Customer Service Centre’s performance standards and the business objectives.
  • Liaise with colleagues in local offices, contractors and other partner agencies as appropriate to resolve enquiries.

Specific Tasks

  • Good
  • Good
  • Leader

Job Details

Industry:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Experience:
Less than 1 Year - 1 Year
Apply Before:
Nov 10, 2017
Posting Date:
Oct 10, 2017

Transparent Group

Consultants · 1-10 employees -

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