Customer Services Executive

Transways Logistics Unverified

Lahore, Pakistan

Posted May 02, 2018 185 views    Report Job

PKR. 14,000 - 18,000/Month

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Job Description

We are International Freight Forwarding Company head office in Lahore, Punjab Pakistan with network of offices throughout the country and partners around the Globe. We are looking to hire a female Customer Service Agent to serve as a point of contact for the customer and document processing staff, ensuring operational excellence, high productivity, and customer satisfaction.

Responsibilities:

·         Calling clients / prospects for getting appointments for Regional Sales Manager

·         Follow up calls

·         Update customers regarding their upcoming shipments through email / phone

·         Sending  / receiving quotations to vendors / clients

·         Answer all customer inquires in accordance with the Customer Service Policy standards

·         Further increase customer satisfaction and business share through proactive and regular contact.

·         Other duties as requested.

 

Skills:

·         Good computer knowledge

·         Excellent communication skills

·         Strong interpersonal skills to effectively interact with Internal and External Customers

·         Good judgment skills and ability to make decisions

·         Team player

Qualification:

·         Bachelors

·         O-Level

·         Intermediate

Job Details

Job Channel:
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
Gulberg 3, Lahore, Pakistan
Gender:
Female
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jun 02, 2018
Posting Date:
May 02, 2018
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Transways Logistics

Courier/Logistics · 1-10 employees - Lahore

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