We are looking for Key Account Manager who will be responsible for managing the customer/category day to day operations while delivering sales and profitability targets for their account base.
Roles & Responsibilities:
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Bachelor’s Degree in Sales, Marketing, BCS or BIT.
- Advanced degree (MBA, Master’s) preferred
- Persuasive / Sales Ability / Negotiation Skills
- Initiative & follow-through
- Ability to work independently and within a team
- Solid analytical skills and acute attention to details
- Self-motivated with a strong work ethic and exceptional drive for results
- Advanced skills using Microsoft Word, Excel, and Power Point